How long does treatment last?

Average length of treatment is 3-6 months of weekly therapy (12-24 sessions), though this is highly dependent on the individual client. Some need less time, while others need a year or more. Length of treatment depends on several factors, including the level of complexity, severity, frequency of appointments, ongoing stressors, work put in by the client outside of session, willingness to make changes, and if the client would like to work on additional goals past the initial presenting issues. Treatment is time-limited, goals-focused, and active involving application of session content. Sessions are scheduled weekly for at least the first 1-2 months to ensure momentum and progress. Our goal is to teach you to become your own therapist so that you don't have to be in treatment long term.

What are your hours?

Client appointments are Monday through Thursday, 10 am to 4 pm EST. Please be mindful of time zone differences.

Do you take insurance?

We do not participate directly with insurance. However, you may be able to receive partial reimbursement (40-90%) through your Out of Network (OON) benefits if you have a PPO plan. Fees are due at the time of service, and a Superbill is provided to assist with insurance reimbursement. Credit, debit, HSA, and FSA cards are accepted. For clients requiring specialized anxiety treatment using exposure therapy,  you may inquire of your insurance about a network exception to receive reimbursement at an in-network rate due to the low availability of in-network specialists providing this necessary treatment.

To easily check your OON benefits:
Create a free account with Thrizer and enter your insurance information. They will automatically show you the results for your OON benefits and reimbursement percentage, before you've become a client.

For help with claim submissions:
Let Thrizer do the work for you to submit Superbill claims and advocate on your behalf if insurance hassles arise. It's $2/session. Just upload the Superbill PDF document that your clinician will provide and Thrizer will do the rest. They will do a direct deposit of the reimbursement amount into your account. Create a free account with Thrizer. See more information on how it works here.

What are your fees?

Therapy is an investment. Invest in you and your future.
Diagnostic evaluation (intake appointment): $410
Standard appointments (45 minutes): $300
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Fees are consistent with other specialists with similar levels of training and experience. We prioritize quality over quantity, and invest in ongoing education and training to provide up-to-date services. Due to the specialized nature of treatment, clients often find that they progress much faster than if they were to attend traditional psychotherapy, resulting in the fraction of the cost in the long term. Thus, we view therapy as a short-term investment with a long term impact.

What is your cancellation policy?

There is a no-cancellation policy, or a flexible reschedule policy, which means that you may reschedule to the week before, during, and after the missed appointment, even on short notice. This encourages consistency towards progress while providing space for those unexpected life situations (e.g., chronic illness, closed childcare). The clinician limits their caseload to ensure high quality of work, and each client's recurring appointment time is reserved on their caseload.

Do you offer free consult calls before starting treatment?

If you would like a 5-10 minute consult call before booking an appointment, please specify this in the contact form. Clients are also encouraged to assess fit through the intake appointment or through a longer consultation appointment (45-60 minutes).

Does telehealth work?

Research shows that treatment delivered through telehealth is as effective as in-person treatment. Furthermore, there may be unique advantages of having treatment delivered through teletherapy. These include the ability to conduct treatment where you face real challenges on a day-to-day basis, increased access to appropriate treatment, and choosing the provider of your choice. There are limited instances where I may recommend in-person services, but often it comes down to client preference.

Do you provide emergency services? Who are your services not a good fit for?

The center does not provide emergency services and is not appropriate for those with active self-harm or self-injurious behavior (within the past 2 months) or for whose who are seriously considering suicide. If you have an emergency, call 911, go to your nearest emergency room, and/or call/text 988 (National Suicide & Crisis Line). The center is also not appropriate for those with aggressive behavior.

Consultation appointments for providing treatment recommendations and other questions

If you have questions about starting or wondering if to schedule an intake appointment, are not sure if this is the right fit, and this conversation needs more care and attention than a brief (5-10 minute) phone call, we offer a 45- or 60-minute consultation appointment (charged at the rate of the respective appointment). Whereas phone calls are limited in length and content (e.g., logistics of scheduling), if you are finding that you need to provide more detailed background information, then a consultation appointment is appropriate.

The consultation appointment is not a diagnostic evaluation, and is a great time to ask questions, get our impressions and recommendations, or figure out next steps to see if setting up an intake appointment makes sense. This is also a great option for pastors seeking professional advice on working with community members with anxiety or depression, or family members and loved ones inquiring on someone's behalf for recommendations and next steps. Inquire further through the contact page.

What is the process for getting started?

Please complete the contact form to help determine if we are a good fit. Including the intake session, 2-4 sessions are dedicated to thorough and thoughtful assessment of your presenting problems to understand what is driving your symptoms, develop goals, and to tailor treatment to you. After this, we begin with the "active" part of treatment where we start to implement changes.

Good Faith Estimate information

Under the No Surprises Act, health care providers are required to inform individuals who don’t have insurance or who are not using insurance, upon request or at the time of scheduling, of their ability to receive a Good Faith Estimate of expected charges. You have the right to receive a Good Faith Estimate explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.